Faith Regional Health Services | living WELL | Spring 2018

Your health care. Your choice. Mark Klosterman, FACHE, CMPE President and CEO WHEN PEOPLE ARE INVOLVED in their health care decisions and talk them through with others, the benefits can be huge. Research shows when patients’ treatment plans reflect their personal preferences, they feel less anxious. They often recover more quickly and are more likely to comply with their treatment. Conversations about your health care should be a two-way conversation be- tween you and your doctor, to help decide what’s right for you. If considering an exam or a procedure, consider asking: • What are the pros and cons of my options? •  Does this involve taking a medication for the rest of my life or having a major surgery? • What does the recovery process look like? •  If travel is involved, how many times would I need to travel? Who else from my family would need to travel with me? •  Is this a procedure or an exam I can get closer to home? If you feel your questions are not being answered, Faith Regional Health Services is happy to serve as a resource to help guide and support you throughout your medical journey. Our website, frhs.org , is a great place to start. You can learn more about Faith Regional’s specialists located right here in Norfolk and whether they provide outreach services even closer to you. Data and statistics show that patient outcomes are better when patients are treated closer to where they live. Not only does it minimize the burden of having to travel out of the area, but convenient access and remaining close to family and friends has been proven to help patients recover faster. The goal is to find the best treatment for you. It’s your choice. Faith Regional received the 2018 Healthgrades ® Distinguished Hospital Award for Clinical Excellence™, placing Faith Regional in the top 5 percent for clinical performance across the nation. This means our patients are experiencing less complications and better outcomes. While we are proud of our consistent national recognition, the awards are not why we do what we do, but a result of what we do every day to provide our patients with quality care in a safe environment. FRHS.ORG 3